These Terms of Use govern your use of the website [www.razan.ps] and apply to all users, whether they are visitors browsing the website or registered users accessing the services provided through it.
Website Description
The website offers online medical services, allowing users to submit their medical history and symptoms for common conditions supported by us. Based on the information provided, licensed physicians will offer a diagnosis and treatment plan.
This website is not intended for emergency or urgent care. In case of an emergency, please visit the nearest medical center immediately.
While Registration on this website is provided free of charge, fees shall be charged for any services rendered through the platform.
Use of the Website
When registering on the website as a patient or caregiver, you are required to provide accurate and complete information during the registration process.
You may only use the website’s services for yourself and in accordance with the website’s policies.
You must provide a valid phone number through which we can contact you if necessary for follow-up regarding diagnosis and treatment.
If there are any significant changes to your medical information, you must update them promptly.
Please note that you may be required to visit the center and/or undergo medical tests, and such services are not provided free of charge.
Amendments to the Terms of Use
The service provider reserves the right to amend and update these Terms of Use at any time.
Any modifications shall become effective immediately upon their publication on the website.
Your continued use of the website constitutes your acceptance of these modifications.
Privacy and Data Protection
Upon registration, you will be required to provide personal information such as your name, email address, identification or passport number, and phone number. Your data will be processed in accordance with our Privacy Policy, which may be updated from time to time.
We may use your personal information to send you marketing notifications about our services, and you may opt out at any time.
By using the website, you consent to the processing of your data in accordance with this policy.
Call Recording
Calls made to or from our support team may be recorded for quality assurance and training purposes.
Use of Cookies
The website uses cookies and tracking technologies such as pixel tags to improve user experience and analyze website performance. You can control these settings through your browser; however, some features may not function properly if cookies are disabled.
Login Security
When registering, you must create a unique username and password.
You are solely responsible for safeguarding your login credentials and for any activity under your account.
Copyright and Intellectual Property
All content on the website, including but not limited to texts, graphics, images, and software, is protected by copyright and other applicable intellectual property laws.
Reproduction, redistribution, or reuse of any content without prior written permission is strictly prohibited and may result in civil and/or criminal liability.
Links to External Websites
The website may contain links to external websites provided solely for reference. We are not responsible for the content or privacy practices of these external websites.
Limitation of Liability
We shall not be liable for any delay, error, or interruption in providing services through the website, nor do we guarantee the accuracy, completeness, or efficacy of any results obtained through it.
Governing Law and Dispute Resolution
These Terms and any relationship arising out of or in connection with them shall be governed by the laws of Palestine. The courts of Ramallah shall have exclusive jurisdiction to resolve any disputes arising out of or in connection with these Terms.
